Time for a change
Updated: Jul 28, 2019
Changes to methods of making an appointment.
Welcome to our first blog post.
Some news regarding how you can make an appointment.
The majority of appointments for Mike Salt have been made online for over a year now. The system and patients response to it has been very favourable.
Hence we are in the process of now including appointments for Roger Giddings in the same way. Just go to the online button and follow the links. The telephone reception service (admirably done by Best Practice) will then finish (for a while running concurrently).
A few points to bear in mind:
In the unlikely event that you do not have access to a computer or smartphone an answerphone service will be available on 01223 237459 (for some while) and 07539 439843.
For the vast majority of you please do not try to use this as the method of making your appointments.
If we have asked you to ring us, or wish to be put on the cancellation list etc. this is the way to do it.
Texts to that mobile number is a quick & good method of communication.
Emails to firstname.lastname@example.org also a good way to contact (but not for booking appointment though !)
As regards the cancellation list. It is worked through sequentially, however some weeks there is a lot of appointment changes and other weeks nothing becomes available. Being on it does not make it happen !
We would also like to mention that you cannot go on the cancellation list UNTIL you have an appointment. As this makes it difficult to manage and unfair to those who are already waiting and have appointments.
Hope this is all straight forward and easy to use.